Staying safe and reporting
Reports, bug reports, appeals, your data and the website
/report <player>tells staff about someone breaking the rules. Staff see it on every server./ignore <player>hides someone's chat and messages.- Punished by mistake? Appeal on the website (Appeal).
Found a bug? Bug Hunter
/bug <what happened>(or/bugreport) on any server sends a bug report to the admins, with where you're standing.
Say what you did, what you expected and what happened instead. You can also send one from your account page on the website (Bug reports).
- You get a report number at once, and you're told when the admins check it: confirmed, not a bug (with the reason),
or already reported by someone else. If you're offline, you're told when you next join.
/bugon its own shows your latest reports and how many were confirmed.- Every confirmed bug pays you tokens and counts towards the Bug Hunter quests (Network quests page) and
achievements. Enough confirmed bugs earn a donor rank, for good: 10 for Ion, 30 for Flux, 50 for Nova and 120 for Plasma. If you already have that rank or a better one, you get tokens instead; you never lose a rank.
- A report that repeats one somebody sent first doesn't count (theirs does), and the same report twice is one report.
You can send a few reports an hour, once you've played for a while.
Your account on the website
/link gives you a code to sign in on the website, where you see your profile, stats and purchases. To get a copy of your data or have it deleted, ask on your account page on the website (see the privacy policy).